Refund policy
At Homez Central, we strive to deliver premium quality products and a seamless shopping experience.
Returns
Products may be eligible for return within 7 days of delivery, provided they are unused, in original packaging, and in resellable condition.
Non-Returnable Items
The following products are not eligible for return or exchange:
- Installed or used lighting fixtures
- Customized or made-to-order products
- Products damaged due to improper handling or installation
- Clearance or special offer items
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear photos/videos for assistance.
Refunds
Once the returned product is inspected and approved, refunds will be processed within 5–7 business days to the original payment method.
Shipping Charges
Shipping charges, installation charges, and handling fees (if any) are non-refundable unless the error was from our side.
Contact Us
For any return or refund related queries:
Email: Hello@homezcentral.com